The product
Namah Wellness brings together yoga, meditation and training programs for physical, mental and emotional health. Gabuldev builds three fronts of it: the mobile app on iOS and Android, the web version of the same content, and the back office where the team builds lessons, organizes cohorts, manages plans and follows students.
The problem nobody could see
The progress report grouped everything by pillar. And a pillar is not one thing: it holds the core method alongside the bonuses — the yoga lessons inside the "Body" pillar, the extras, the supplementary material.
The effect is arithmetic and silent. A student who had completed 100% of the method's essential lessons showed up in the report at 8% pillar completion, because the bonus material dragged the percentage down.
It wasn't a calculation error. It was the wrong question.
And it had a direct operational cost: this was the report the team used to decide who gets certified. A metric that understated progress turned a finished student into an apparently inactive one. Worse, reading the report had concentrated on a single person, because nobody else could interpret it.
What we did
Broke the hierarchy open. Progress no longer stops at the pillar — it opens per module, with an explicit visual split between method modules and bonus material. One no longer masks the other.
Set the bar by the decision, not the screen. The interface got judged against a single question: has this student met the essential requirements? If someone on the team who has never seen the report can't answer that at a glance, the screen isn't done.
Alongside that, a diagnosis worth telling. Students reported locked lessons — content they had already completed showing a padlock. The team pulled that user's account and several others, and could not reproduce it. After a week of trying, the investigation moved: instead of hunting the data, ask what makes the front end draw the padlock, and in which scenario it fires when it shouldn't.
That is the difference between searching where the light is and searching where the bug is.
The result
Namah Wellness holds 4.7 stars on the App Store and over 10,000 downloads on Google Play.
The number that matters most here isn't on a store listing, though: it's the team making certification calls from a report that tells the truth — and more than one person able to read it.